THE SCIENCE OF SAFE COMMUNICATION

SACCIA

SACCIA understands safety as a communicative achievement.

Whenever people must act together under pressure, safety depends not only on what is said, but on how shared understanding is established. SACCIA provides an evidence-based competency framework that ensures such understanding can be achieved reliably – in high-risk situations as well as in complex crisis dynamics.

EXPLORE SACCIA RESOURCES →
SACCIA Iceberg
What is SACCIA? Why SACCIA? The Framework The Five Competencies The Scientific Origin SACCIA in Action How We Work with SACCIA
WHAT IS SACCIA?

SACCIA is the scientific backbone for building the shared understanding that enables people, organisations and societies to act safely together under uncertainty.

Grounded in communication science, SACCIA provides an evidence-based competency framework for creating the shared understanding required for safe collective action across high-risk environments, complex organisations and society as a whole.

Why is SACCIA needed?

Interpersonal communication is our most fundamental safety mechanism. In critical situations, it determines whether people can develop a shared understanding as the basis for effective collective action—or whether misunderstandings, false assumptions and unnoticed tensions escalate into preventable harm.

80%

of preventable adverse events are linked to communication failures.

Research across safety-critical domains

Explore the science →
FROM COMMUNICATION TO SAFETY

The path to safe collective action

SACCIA Communication

Shared
Understanding

Coordinated
Decisions & Actions

Safety
Security
Resilience

THE FIVE SACCIA COMPETENCIES

Five competencies. One outcome: shared understanding.

Sufficiency

Are we missing anything?

Building a sufficiently complete shared information base.

Accuracy

Could we be wrong?

Validating information together to build accurate shared understanding.

Clarity

What still needs clarifying?

Resolving ambiguity and reducing uncertainty together.

Contextualisation

What's contaminating our conversation?

Recognising and neutralising the contextual factors that compromise shared understanding.

Interpersonal
Adaptation

What do we need from each other?

Adapting communication to each other's linguistic, cognitive and emotional needs.

The five competencies work together. No single competency can substitute for another. Shared understanding depends on all five being sufficiently practised.

THE RESEARCH FOUNDATION

Where does SACCIA come from?

SACCIA emerged from decades of communication science research and the systematic analysis of communication failures across safety-critical domains. The recurring communicative weaknesses identified through this research were translated into five evidence-based communication competencies.

Communication
Science
Healthcare
Emergency
Services
Aviation
Incident
Analysis
High-Risk
Systems
Public Crisis
Communication
Today's Complex
Risk Environments
APPLICATIONS

SACCIA in Action

SACCIA provides a common communication framework across diverse safety- and security-critical contexts.

Healthcare

Improving patient safety through accurate, collaborative communication across the continuum of care.

Aviation

Supporting shared situational awareness and effective crew coordination in high-risk environments.

Defence

Strengthening communication for coordinated decision-making under uncertainty and operational complexity.

Critical Infrastructure

Strengthening coordination and resilience across complex technical and organisational systems.

Media & Journalism

Supporting responsible communication that strengthens understanding, trust and informed public dialogue.

Public Administration

Helping institutions communicate clearly, consistently and transparently during routine operations and crises.

HOW WE WORK WITH SACCIA

From science to real-world implementation.

We help organisations strengthen their safety capability and resilience through research, education and implementation.

Research

Generating scientific evidence and advancing the science of safe communication.

Education

Developing communication competencies through evidence-based education, training and simulation.

Implementation

Embedding SACCIA into systems, processes and everyday professional practice.

SACCIA-BASED DIALOGUE FACILITATION

Creating shared understanding
at institutional and societal levels

Our EISCOM Summits bring together science, policy, industry and society to address today's most urgent safety, security and resilience challenges through SACCIA-based dialogue facilitation.

Explore our Summits
EISCOM Summit 2025

EISCOM Summit 2025
Crisis Resilience

Learn more
EISCOM Summit 2026

EISCOM Summit 2026
Safety 360°

Learn more

Safe communication
is not a soft skill.

It is critical safety infrastructure.

Discover how SACCIA can strengthen your organisation's capacity for safe communication.