This Privacy Policy explains how the European Institute for Safe Communication (EISCOM) processes personal data when you use our website and related online services.
Last updated: July 2026
This Privacy Policy applies to the website www.eiscom.eu (including all subpages) and to related online offerings, in particular event registrations, ticket sales, contact requests, webinars, and live trainings.
European Institute for Safe Communication (EISCOM)
c/o Innovations-Biotop Uri
Bahnhofplatz 1
6460 Altdorf (UR), Switzerland
Represented by:
Prof. Dr. Annegret Hannawa
Email:
contact@eiscom.eu
Phone:
+41 77 478 84 97
Website: www.eiscom.eu
This Privacy Policy explains which personal data we process, for which purposes, on which legal bases, to whom data may be disclosed, whether data is transferred abroad, how long it is stored, and which rights data subjects have.
No automated decision-making or profiling within the meaning of the Swiss Federal Act on Data Protection (FADP) or the EU General Data Protection Regulation (GDPR) takes place.
We primarily process personal data in accordance with Swiss data protection law, in particular the Swiss Federal Act on Data Protection (FADP), revised as of 1 September 2023, and its implementing provisions.
Where applicable in individual cases (e.g. for persons residing in the EU/EEA), we additionally comply with the GDPR.
Depending on how our services are used, we may process in particular the following categories of personal data:
Our website is hosted by Hetzner Online GmbH.
Hetzner processes technical access data as a processor within the meaning of the FADP (and as a processor under the GDPR, where applicable), exclusively in accordance with our instructions.
When visiting our website, certain server log files are automatically processed for technical reasons, including:
These data are processed for the technical operation of the website, ensuring security and stability, error analysis, and the prevention and investigation of misuse or attacks.
Legal basis:
Swiss FADP (legitimate interest in secure website operation);
where the GDPR applies:
Art. 6(1)(f) GDPR.
Retention period:
As short as possible and only as long as necessary
for the stated purposes
and/or due to legal obligations.
If you contact us, we process the data you provide (e.g. name, email address, telephone number, message) to handle and respond to your request and to document the communication.
Legal basis:
Swiss FADP; where the GDPR applies:
Art. 6(1)(f) GDPR (legitimate interest)
or Art. 6(1)(b) GDPR
(pre-contractual measures or contract).
Retention period:
As long as necessary to process the request;
longer only if legal obligations or legitimate interests
(e.g. evidentiary purposes) exist.
When registering for events or purchasing tickets, we process data required for contract execution, including:
If dietary requirements, allergies or intolerances are provided, this information is processed exclusively for catering organisation and participant safety.
Such information may constitute sensitive personal data and is processed only with the participant's knowledge and solely for the stated purposes.
Purposes:
Event organisation and execution,
participant management,
access control,
communication related to the event,
accounting obligations,
and catering planning where applicable.
Legal basis:
Swiss FADP;
where the GDPR applies:
Art. 6(1)(b) GDPR (contract).
Retention period:
Payments are processed via PayPal. If PayPal is selected, personal data is transmitted to PayPal, which acts as an independent data controller.
This may include:
Purposes:
Payment processing,
fraud prevention,
and transaction management.
Legal basis:
Contract performance under the Swiss FADP;
where the GDPR applies:
Art. 6(1)(b) GDPR.
Please also refer to PayPal's own Privacy Policy.
Third-country transfer notice:
PayPal may process personal data in third countries,
particularly the United States.
This website uses Matomo (on-premise).
Purposes:
Usage analysis,
website improvement,
and statistical evaluation.
Legal basis:
Cookie-free implementation:
legitimate interest under Swiss FADP.
Where cookies or similar technologies are used, processing is based on consent, including under Art. 6(1)(a) GDPR where applicable.
You may object to Matomo analytics at any time through your cookie settings or by using the Matomo opt-out function provided on this website.
Our website may contain embedded YouTube videos provided by Google Ireland Limited. Wherever technically possible, we use YouTube's enhanced privacy mode.
Personal data is generally transmitted only after you actively start a video.
The following information may be processed:
Legal basis:
Consent (cookie banner or click);
where applicable,
Art. 6(1)(a) GDPR.
Third-country transfer:
The use of YouTube may result in personal data being
transferred to or processed in third countries,
particularly the United States.
For webinars and live trainings, we may use Zoom (Zoom Video Communications, Inc.).
Typical categories of personal data include:
Purposes:
Conducting webinars,
participant management,
technical implementation,
and follow-up activities.
As a rule, webinars are not recorded unless explicitly announced. If recordings are made, participants are informed in advance and, where required, consent is obtained.
Processing of personal data in third countries, particularly the United States, cannot be excluded. Appropriate contractual safeguards are applied.
We use cookies and similar technologies required for the operation and security of the website.
Optional technologies, such as analytics or embedded external services, are only activated with your consent.
You may modify your cookie preferences at any time or delete or block cookies via your browser settings.
Our website contains links to our social media presences, including Facebook and LinkedIn.
Once you leave our website, the respective provider is solely responsible for any processing of personal data.
Personal data is disclosed only where necessary for contract performance, where service providers act on our behalf, where required by law, or where disclosure is necessary to protect our legal rights.
Depending on the services used (particularly PayPal, YouTube/Google and Zoom), personal data may be processed outside Switzerland, especially in the United States.
Appropriate safeguards under Swiss data protection law are implemented, including recognised contractual clauses where applicable.
We implement appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration, or misuse.
Personal data is retained only for as long as necessary or as required by law.
Contractual and accounting records, including invoices, payment documentation, ticket purchases, and business correspondence, are generally retained for ten years in accordance with Swiss legal requirements.
Depending on applicable law, data subjects have the right to:
Contact: contact@eiscom.eu
Data subjects may lodge a complaint with the competent supervisory authority.
In Switzerland this is:
Swiss Federal Data Protection
and Information Commissioner (FDPIC)
Feldeggweg 1
CH–3003 Bern
We reserve the right to amend this Privacy Policy at any time. The version published on this website shall apply.